Elizabeth Marie Crawley

Experience

Portrait of Elizabeth M. Crawley

Work history & impact across higher-ed data, reporting, and enterprise systems.

Roles

Data Specialist

Kent State University – Office of Scholarships & Financial Aid • –Present

  • Develop and optimize Oracle SQL queries and Cognos reports to support compliance, aid packaging, and enrollment management.
  • Design, test, and implement database-driven solutions within Ellucian Banner 9 ERP and NextGen Dynamic Forms, improving data accuracy and automation of student financial aid processes.
  • Collaborate with IT, external stakeholders, and cross-functional teams to translate business requirements into technical solutions aligned with IT security and university policies.
  • Maintain and support applications for federal and state aid programs (Pell, SEOG, OCOG, TEACH), ensuring integrity of student and financial data.
  • Create technical documentation and SOPs to streamline operations and support adoption of new tools.
  • Apply FERPA and security protocols to all processes, ensuring compliance with federal and institutional regulations.

Lead Secretary, Library & Media Center

Kent City School District • –

  • Created and maintained student assignment reports and asset-tracking databases for Chromebooks, library books, and classroom technology.
  • Supervised student employees and managed circulation and technology resources.

Part Time Assistant Payroll Clerk

Kent City School District • –

  • Processed payroll records, benefits balances, and attendance data for classified and substitute employees.
  • Generated reports for administrators on absence accrual and benefit balances.

Marketing Assistant

TruTech Tools LTD • –

  • Collaborated with the President and CEO to develop and execute marketing strategies and campaigns.
  • Created newsletters, email marketing, and social media content using Constant Contact and Social Sprout.
  • Maintained marketing calendars, email databases, and online platforms including WordPress, Google Analytics, and AdWords.
  • Supported tradeshows, website updates, and communication with customers, vendors, and suppliers.
  • Monitored campaign performance and contributed ideas for continuous marketing improvement.

Administrative Clerk

Kent State University – Dept. of Political Science • –

  • Developed and maintained reporting processes, batch file transfers, and enrollment databases.
  • Supported course scheduling, classroom scheduling, and technology reservations.
  • Managed department websites (Drupal, WordPress) and collaborated with marketing on newsletters, brochures, and online presence.
  • Supported graduate and undergraduate program operations with data, reporting, and communications.

Employee Benefits Administrator

Sterling Jewelers, Inc. • –

  • Developed and maintained MS Access databases to track employee leaves of absence.
  • Produced reports to identify and resolve data errors.
  • Delivered new employee benefits orientation sessions and provided employee support for health insurance and leave policies.